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Patient Resources

Getting a cancer diagnosis is frightening. At Cancer Care, we're here to help in every way we can. We'll be with you throughout your treatment to provide support, education and advice—and please feel free to ask any of us anything at any point along the way.

Cancer Terms

Get familiar with a few of the terms doctors use when discussing cancer:

  • Staging, which describes the location and extent of cancer as a way to help identify the best treatment. There are different methods for staging different types of cancer but commonly this is done with a surgical biopsy or an imaging study. Generally speaking, a lower stage (stage I or stage II) describe cancer that is contained within one site in the body while higher stages (III or IV) indicate that the cancer is more extensive.
  • Prognosis is a doctor's educated guess of the outcome of cancer after treatment, based on the specific cancer type and stage and how other patients have responded.
  • Metastasis refers to cancer that has spread to other parts of the body.

The term "cure" refers to cancer that is totally eliminated and will never come back. Patients who are cured can expect to have a normal life expectancy. The determination of a particular type of cancer "curability" is based on scientific studies that report outcomes for patients with the same cancer and same stage using current available treatments. Whether or not a particular person will be cured or not depends on many variables, often not predictable. Also, some cancers are slow-growing so it's possible for patients to live long lives even with an "incurable" form of cancer.

The term "remission" refers to a partial or complete disappearance of the signs and symptoms of cancer. Although cancer remission suggests an excellent response to treatment, it does not guarantee that every cancer cell is gone from the body.

Preparing for Your First Visit

Before your first visit, please print and complete the New Patient Registration Packet forms. Some specialists may require additional form about your health history. Then get prepared for your appointment using our Appointment Checklist.

Community Resources

Torrance Memorial Breast Diagnostic Centers
(310) 517-4709

Since 1986, the Breast Diagnostic Program at Torrance Memorial has been a leader in women's health care in the South Bay community and beyond. Designed for the specific needs and comfort of women there are four convenient locations staffed with compassionate experts trained specifically in breast health.

Torrance Memorial Radiation Oncology Department
(310) 792-6539

The Department of Radiation Oncology at Torrance Memorial delivers world-class radiation treatments with empathy and individualized attention to you or your loved one. Staffed with board-certified radiation oncologists, medical physicists, dosimetrists, radiation therapists, a dietitian and registered nurses, the unit aids patients in eliminating or halting the progress of cancer.

Cancer Support Groups and Resource Centers

American Cancer Society
Reach for Recovery Program
514 North Prospect Avenue
Redondo Beach
(310) 530-3692 or (800) ACS-2345

Cancer Resource Center
Torrance Memorial Medical Center
3330 Lomita Boulevard
Torrance
(310) 517-4665

Cancer Support Groups
Torrance Memorial Medical Center
3330 Lomita Boulevard
Torrance
(310) 517-4665

Leukemia and Lymphoma Society
6033 West Century Boulevard
Los Angeles
(800) 955-4572

Pancreatic Cancer Action Network
23751 Madison Street
Torrance
(310) 791-5214

Cancer Support Community Redondo Beach
109 West Torrance Boulevard, Suite 100
Redondo Beach
(310) 376-3550

Insurance

Have questions about your insurance, or have no insurance at all? Call (310) 257-7205 with any questions or concerns about the cost of services. The Torrance Memorial Physician Network staff is skilled at walking you through the paperwork and speeding up the insurance process.

We work with most major health plans, including PPOs. Cancer Care also accepts Torrance Hospital IPA (THIPA) and Health Care Partners IPA - South Bay HMOs.*

How It Works

If Cancer Care is contracted with your current health plan, we will bill your insurance on your behalf. Please arrive at your appointment prepared to provide your insurance card along with current and accurate information, including your name, address and other important information. Your plan may require copayments and deductibles that should be paid when you check in for service.

Please familiarize yourself with your plan policies for oncology care. Precertification may be required for many of the treatments administered in our office. We will assist you with billing information or in planning for special financial arrangements for our services.

Please be aware that benefits vary depending on your plan. Some visits, procedures or tests, may not be covered. Balances not paid by your insurance are your responsibility and will be billed to you on a monthly statement. Please contact your insurance company for questions about your benefits, including coverage, participation, referral information, restrictions, deductible status and co-pay requirements.

If you are unsure about the status of your insurance carrier, please call (310) 257-7205 or your insurance provider to find out if your plan is accepted at Cancer Care Associates.

Accepted Health Plans and Medical Groups

  • Aetna
  • Anthem Blue Cross
  • Blue Shield
  • Cigna - Great West
  • Medicare
  • Torrance Hospital IPA (THIPA
  • United Healthcare

For more information, call (310) 257-7205.

Medicare

If you are covered by Medicare Part B, Cancer Care will bill Medicare for the services you receive. You will not need to complete claim forms.

Cancer Care Associates also accepts many Medicare plans, including Medicare Advantage plans. These may cover the costs of many services that are not covered by straight Medicare. However, please note that this is not always guaranteed and may vary by each plan.

Medicare Advantage Plans

The Medicare Advantage plans accepted at Cancer Care have $0 monthly premiums. Medicare Advantage plans have the lowest out-of-pocket costs and the most benefits when compared to original Medicare and supplemental plans. Plans also include prescription coverage, preventive care, and less paperwork.

Accepted Medicare Advantage Plans

  • Aetna Golden Medicare
  • Blue Cross
  • Blue Shield 65+
  • Care First
  • Easy Choice
  • HealthNet Seniority
  • SCAN Health Plan
  • Secure Horizons

Other Medicare plans are added periodically. Please check with your health plan or call (310) 257-7205 for details.

Financial Assistance

Cancer Care has a variety of options available for uninsured or underinsured patients who need financial assistance.

Hospital Affiliation

We are proud to be affiliated with Torrance Memorial Medical Center, a locally governed, 512-bed, non-profit medical center that’s purpose is to provide quality health care services.

More Information

For additional help in navigating our healthcare system, our patient guides offer tips and practical information. You can also contact your physician’s office directly.

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